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Returns

If you want to return an item, you can do so within 14 calendar days from the day the package is received.

Send an email to devoluciones@masqguapas.com informing of your request, we will take care of sending them to pick up the package. The article / s to be returned must be in perfect condition, with its labeling and without any symptoms of having been used.

You can change your article / s for another of the same value, or pay the difference, in case of exceeding its price. The money will not be returned. The voucher or discount code will not have an expiration date. Only in exceptional cases decided by the company, will the money be returned. The company will not be responsible for shipping costs.

In the case that the product has any fault in the factory will have the same period to notify of it, after this period the company will not be responsible.

No changes are allowed in jewelery or swimwear items.